Dental and Medical Counsel Blog

Addressing Uncomfortable Issues: Straightforward is Best

By Ali Oromchian Esq

Handling “personal issues” with your employees can be a true HR nightmare. The “personal” moniker would cover everything from addressing an employee who uses too much perfume or cologne (or other personal care products) to those with excessively bad breath or personal odor. Unfortunately, in health-based fields in which people work closely with one another, these types of issues simply must be addressed for the comfort of your patients and the rest of your staff.

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Posted on 11/07/2018 at 01:02 PM

Understanding Shared Dental Space Agreements

By Ali Oromchian Esq

Dentists across many ages and different types of practices are looking for ways to cut back on costs--and sharing dental space is an excellent way to accomplish those goals. There are several key reasons why dentists choose to enter shared space agreements, including reducing overhead, trying to maximize the use of their facility, or minimizing risks as they open their first practice. If you're considering a shared dental space arrangement, it's important to be sure that you understand the details of shared dental space agreements.

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Posted on 10/24/2018 at 04:53 PM

4 Ways to Strengthen Team Dynamics Within Your Practice

By Ali Oromchian Esq

When you first start a business, you hire specific people to fill specific roles. But once your practice is up and running, the responsibilities of your individual team members begin to blend with one another. Coworkers begin to understand the roles of those around them, and tasks begin to be accomplished as a team. This process can be extremely beneficial to a business, as it helps to ensure that responsibilities are being met and that patients are receiving the best care possible.

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Posted on 10/17/2018 at 10:45 AM

5 Effective Ways to Deal with Workplace Incompetence

By Ali Oromchian Esq

If you haven’t had to suffer through an “incompetent” worker, consider yourself lucky. Whether due to flimsy hiring practices or the implementation of new equipment or strategies, many practitioners find themselves dealing with one or more employees who simply can’t seem to “catch on.” Here are some suggestions to help you approach employees who are falling behind the learning curve:

 

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Posted on 10/10/2018 at 11:11 AM

Progressive Employee Discipline: Punishment vs. Education

By Ali Oromchian Esq

Progressive discipline can be an effective way of handling employees who have behavioral or performance issues. Problems such as arriving late or falling behind in tasks can usually be remedied without the need for formal discipline or termination. The concept is to bring the error to the employee’s attention with the explanation that as long as the issue is remedied, there will be no further outcome. If, however, the issue continues to arise, then additional disciplinary measures may need to be implemented.

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Posted on 09/19/2018 at 09:46 AM

What Truly Constitutes “Discrimination” in the Workplace?

By Ali Oromchian Esq

Generally speaking, discrimination is defined as unfairly treating a person or group of people differently from another person or group. But discrimination in the workplace - meaning legally-defined and actionable discrimination - is more than that. In California, the disparate treatment which constitutes discrimination must be based upon a person’s inclusion in a protected class. These classes include race, color, national origin, religion, sex, age, and disability. California state law also prohibits discrimination based upon sexual orientation, gender identity, gender expression, marital status, or medical or genetic condition.

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Posted on 09/05/2018 at 09:00 AM

Communicating Dental Practice Transitions To Your Team And Patients

By Ali Oromchian Esq

Big transitions can be a huge step for your practice and at some point, you will need to notify your team and patients you're buying a dental practice, selling a dental practice, or putting together a purchase agreement. Make sure that you share the right information with the important people within your practice. These strategies will allow you to communicate more effectively with your patients and your team. 

 

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Posted on 08/22/2018 at 11:19 AM

When Employee Turnover Becomes A Problem

By Ali Oromchian Esq

No business is completely immune from employee turnover. Employees leave even the best jobs for family issues, or to pursue higher education, or because they choose to pursue a new career. But if you have lost 2 or more people within a short amount of time (especially if your practice is small), then you may have a larger problem that needs to be addressed.

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Posted on 08/01/2018 at 08:58 AM

What to Do When A Patient is Making Your Staff Uncomfortable

By Ali Oromchian Esq

As much as we may want things to be otherwise, the truth is that not everyone will always get along. This is often true in the workplace and can be troublesome when the personality conflicts arise between your staff and the patients you treat. While some issues such as rudeness or habitual lateness may simply lead to some griping and require an extra helping of patience, a patient who is offending your staff is a different animal.

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Posted on 07/19/2018 at 03:30 PM

You Want to Fire an Employee - Now What?

By Ali Oromchian Esq

As a practice owner, having to terminate an employee is simply a part of life. Maybe she has performance issues. Maybe she is habitually late without excuse. Maybe she is repeatedly getting into petty arguments with other employees. Whatever the explanation, here are some things to consider if you believe termination is warranted:

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Posted on 02/28/2018 at 03:03 PM

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